Utility Resources in Eddy County

UTILITY RESOURCES IN EDDY COUNTY

United Way of Eddy County has resources available to assist you with your Utility Bills   

WE ARE NOT ACCEPTING APPLICATIONS DIRECTLY IN OUR OFFICE. 

FORMS AND ALL REQUIRED DOCUMENTS MUST BE SUBMITTED ELECTRONICALLY BY EMAIL TO:  211@UWEDDYCO.ORG

 

Please note these resources are changing daily.  Please check back for accurate information or call 2-1-1 from any phone in Eddy County.

CARLSBAD/LOVING - Water Utility Assistance - This program is for South Eddy County Residents.  We can assist you with your water utility bill for the City of Carlsbad, Village of Loving, and Community of Otis .  If you live in South Eddy County, but do not utlize one of the above mentioned providers, please contact our office by dialing 211 from any phone in Eddy County.  You may also call 575-887-3504.   

If you meet eligibility requirements, an amount of up to $120 will be paid directly to your water utility company.  Your balance MUST be at or below $120 and we will not pay any disconnect fees. No cash is disbursed.   Eligibility for this program is on a rolliing calendar year.

Please complete the attached form and email your completed application and additional supporting documents to:  211@uweddyco.org or mail it to:  United Way of Eddy County PO Drawer EE Carlsbad, NM  88221.  Your application must contain all the required documents.  You will receive an email or phone call within 24 business hours. This program is funded from locally raised money in South Eddy County. 

ALL EDDY COUNTY - NM Gas Utility Assistance -  Heat New Mexico is program for any resident in the State of NM.  We can assist you with your NM Gas Bill. 

Please complete the attached form and email your completed application and form to:  211@uweddyco.org or mail it to:  United Way of Eddy County PO Drawer EE Carlsbad, NM  88221.  Your application must contain all the required documents.  You will receive an email or phone call within 24 business hours.  This program is funded and overseen from the Salvation Army.  

If you meet eligibility requirements, an amount of up to $120 will be deposited into your gas company account. Assistance available ONE TIME per year, beginning in January, until monies run out.

ALL EDDY COUNTY - XCEL ENERGY - TThis program is for any resident in the State of NM.  Please follow the below steps to receive assistance with your XCEL Energy Bill. 

  • Apply for LIHEAP (Low Income Home Energy Assistance Program) online at the state website (hsd.state.nm.us/isd/liheap.htm) or at the Income Support office, located at 3604 San Jose Blvd. This assistance is available to you ONE TIME per year. Eligibility is based on income guidelines.
  • Faith Hope & Love may be able to help you out if your are ineligible for the above program. They are located at 933 N. Canal (575.941.2022. ). Please call them directly to schedule an appointment.  No walk ins. 
 
If you have specific questions, please call our office at 575-887-3504 or by dialing 211 from any phone in Eddy County.  You may also email:  director@uweddyco.org.